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SELARA PLATFORM TERMS AND CONDITIONS Version date: 3/6/26 Welcome to Selara! These terms and conditions (Terms) govern your (“User”, “you” or “yours”) use of selara.uk (“Platform” or “Website”) and any services made available through the Website. By using the Website and clicking on the tick box, you agree to be bound by these Terms which forms a binding contractual agreement between you and Selara Ltd, Company Number 16570392, having its registered office at 5th Floor 167-169 Great Portland Street, London, England, W1W 5PF (“Selara”, “Company”, “our”, “we” or “us”). To help you read these Terms, capitalised words and phrases used in these Terms have the meaning given by the words immediately preceding any bolded and bracketed word(s) or phrase(s) or as set out in the Definitions in clause 2. We may update any part of these Terms at any time by giving notice to you. By continuing to use the Website, after such an update, you agree to be bound by these Terms as amended. We encourage you to check the date at the top of these Terms to see when we last updated it. GENERAL You will be taken to have accepted these Terms, as a binding contractual agreement between you and us, when you use the Website (including by subscribing to our Services or registering for an Account). The Platform is not intended for unsupervised use by any person under the age of 18 years old or any person who has previously been suspended or prohibited from using the Platform. By using the Platform, you represent and warrant that you: have not been suspended or prohibited from using the Platform; and are either: over the age of 18 years and accessing the Platform for personal use; or accessing the Platform on behalf of someone under the age of 18 years old and consent to that person’s use of the Platform. Please do not access the Platform if you are under the age of 18 years old and do not have your parent or guardian’s consent, or if you have previously been suspended or prohibited from using the Platform. By using our Website, including subscribing to our Services, you represent and warrant that: you have the legal capacity and are of sufficient age to enter into a binding contract with us; and you are authorised to use the debit or credit card or other payment means you provide at the time of checkout. DEFINITIONS Unless defined elsewhere in these Terms, the following words and phrases have the following meaning: Term Meaning Account means the account created by the Customer in accordance with clause 4. Customer or you means the entity that enters into these Terms. Services means the digital services provided by Selara via the Platform, including access to the AI-powered search functionality, which recommends wellness related products, services, and Providers based on User preferences and location, access to AI agents, chatbots, and digital tools, and any other technology-driven assistance made available to users for the purpose of discovering and interacting with Providers and Offerings. Intellectual property Rights means all copyright, trade mark, design, patent, business, company and domain names, confidential and other proprietary rights, and any other rights to registration of such rights whether created before or after the date of this agreement both in the United Kingdom and throughout the world. Provider means a third party person or entity (including third party vendor(s) or service provider(s)) who performs the Provider Services. Provider Services means any services or activities performed by a Provider or products sold by a Provider. Website or Platform means Selara’s website, being <insert link> and any other websites Selara operates with the same domain name and a different extension. PLATFORM AND SERVICES OVERVIEW Selara provides a digital platform where Users can search for and discover wellness-related services, including without limitation, clinics, gyms, therapies, physical exercise tips, and products. The Platform uses an AI-powered recommendation tool, enhanced and reviewed by wellness experts, to provide location-based suggestions. You may access these recommendations and book appointments or purchase services from third-party providers listed on the Platform. ACCOUNT You can view the Website without an Account. You may purchase any Services by registering an Account. As part of the Account registration process, you are required to provide personal information and details, such as your email address, first and last name, preferred username, a secure password that meets our password criteria, date of birth, gender, billing information, postal address, current state or territory of residence, mobile phone number, and other information as determined by Selara from time to time. You warrant that any information you give to Selara while registering for an Account will always be accurate, honest, correct and up-to-date. In case of any changes in your information provided during the Account registration process, you undertake to immediately update such information in your Account maintained with the Platform. Once you complete the Account registration process, Selara may, in its absolute discretion, choose to accept you as a registered user within the Platform and provide you with an Account. Selara reserves the right to contact you about any concerning behaviour by you, or to seek a resolution with you. You must respond to Selara in a timely manner and provide any such information or support as may be requested by Selara. We may, in our absolute discretion, refuse, suspend or cancel your Account for any reason, including for any failure to comply with these Terms. Subscriptions Access to the Platform and the Services are provided via a one-time purchase or an annual subscription plan (payable monthly) (“Subscription”). Details of available plans and features, and pricing (“Subscription Fees”) are published on our Website [insert link]. By subscribing, you acknowledge and agree that: The Platform provides an introductory and discovery service only; The Platform lists services, classes, products, projects and experiences (collectively “Offerings”) offered by third-party providers (“Providers”), including but not limited to gyms, therapists, clinics, meditation teachers, and wellness brands. Selara does not perform or deliver any of the services itself; The Platform enables you to discover and connect with Providers and their Offerings. However, we do not sell or price these offerings; We do not examine, verify or guarantee the certification, licensing, professional qualifications, solvency, competence or background of any Provider that appears in your search results on the Platform; We do not endorse, recommend, or warrant any Provider or Offering appearing or featuring on the Platform. The inclusion of a Provider or Offering on the Platform does not constitute an endorsement or recommendation by us; and We do not make any guarantees or warranties as to the availability, quality, safety, legality, suitability, fitness for purpose, or effectiveness of any Offering or Provider service. Where you book or engage the services of a Provider through the Platform, Selara charges that Provider a service fee in consideration for providing the introductory platform and related digital tools (“Service Fee”). This Service Fee is payable solely by the Provider and is not passed on to you as the consumer. Your Subscription grants you access to browse and receive AI-generated recommendations, but the actual contractual relationship for any booked service or purchased product lies between you and the relevant Provider. Selara is not a party to that contract and has no control over the terms, performance, or delivery of those services. PAYMENT Access to the Platform is available through a paid Subscription. The applicable Subscription Fee, billing cycle (e.g., monthly), and any applicable taxes are clearly displayed at the point of sign-up and are subject to change with prior notification to you. Subscription Fees are payable in Pounds Sterling (GBP/£), and are processed via our authorised Payment Provider. By subscribing, you authorise us to charge your selected payment method on a recurring basis until you cancel under this agreement. The processing of payments by the Payment Provider will be, in addition to these Terms, subject to the terms, conditions and privacy policies of the Payment Provider and Selara is not liable for the security or performance of the Payment Provider. As at the date these Terms were last updated, Selara’s Payment Providers are <Stripe> and their terms and conditions can be accessed here: <insert>. In the event we discover an error or inaccuracy in the Subscription Fees charged to you, we will notify you as soon as reasonably possible. You will then have the option to: continue your Subscription at the correct fee; or cancel your Subscription. If you choose to cancel and have already been charged the incorrect amount, we will refund the overpaid portion to your original method of payment in full. All pricing and availability information for Provider Offerings is set and controlled entirely by the Provider and may be displayed either via their own website, booking page, or independent channels. We do not guarantee the accuracy, availability, or suitability of this information. You will pay the Provider directly when booking or purchasing their services or products. Selara is not a party to these transactions, does not collect payment for them, and assumes no responsibility for pricing, refunds, delivery, or performance of any Provider’s services or offerings. CANCELLATIONS, REFUNDS AND RENEWALS CANCELLATION BY YOU DURING COOLING-OFF PERIOD: If you are a consumer, you have a legal right to cancel your subscription for any reason within 14 days from the date you first subscribe (the “Cooling-Off Period”), in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you cancel within the Cooling-Off Period, you will receive a full refund of the Subscription Fee paid, provided that you have not yet accessed or used the Platform Services. If you have accessed or used the Platform during the Cooling-Off Period, we may deduct a pro-rata amount from your refund to reflect the value of the Services provided up to the date of cancellation. To cancel during the Cooling-Off Period, you must notify us clearly in writing, by email to info@selara.uk or by using any cancellation method provided on your Account dashboard. CANCELLATION BY YOU AFTER THE COOLING-OFF PERIOD: After the expiry of the Cooling-Off Period ends, you may cancel your Subscription at any time by giving us at least 30 days’ prior written notice. Cancellation will take effect at the end of the current billing period. You will continue to have access to the Platform until the end of the month in which your cancellation notice expires. No refunds will be issued for the remaining days in the billing month in which cancellation is made. Any direct debit or card payment will be cancelled from the next billing cycle. CANCELLATION BY US: We may cancel your subscription at any time by giving you at least 30 days’ written notice, without providing a reason. Your access to the Platform will continue until the end of the notice period, and no further Subscription Fees will be charged after the expiry of the notice period. We may cancel or suspend your access to the Platform immediately with notice if we reasonably believe you have: breached these Terms or any applicable law; engaged in fraudulent, abusive, or harmful conduct; interfered with the functioning, security, or integrity of the Platform. In such cases, you shall not be entitled to a refund. SUBSCRIPTION RENEWAL: Subscriptions renew automatically at the end of each billing period (whether monthly or annually, including annual subscriptions paid monthly) unless cancelled in accordance with these Terms. In line with the Digital Markets, Competition and Consumers Act 2025, we will provide you with clear and timely advance notice of any upcoming renewal. This reminder will include: the date your subscription will renew; the amount payable; any change in price compared to your previous payment; information on how to cancel before the renewal takes effect. For monthly Subscriptions, we will provide this reminder at least 5 days before the renewal date. For annual Subscriptions (including annual subscriptions paid monthly), we will send a reminder notice at least 30 days before the renewal date. You may opt out of renewal at any time via your account settings or by contacting us at info@selara.uk. If you choose to cancel, you will not be charged for any future billing periods after your current one ends. DISCOUNTS, VOUCHERS AND REWARDS We may offer you promotional discounts, vouchers, referral codes or reward points (collectively, “Promotional Offers”) which may be used in connection with certain products, services or experiences listed by Providers through the Platform. The nature, scope and terms of each Promotional Offer (including applicable expiry dates, minimum spend requirements, restrictions on use, and any exclusions) will be set out at the time the offer is made, whether on the Website, our social media accounts, via email or through other communication channels. Promotional Offers may only be used in accordance with the specified terms and must not be copied, sold, transferred or otherwise made available to others without our prior written consent. We reserve the right to cancel, suspend, withdraw or modify any Promotional Offer at any time without notice. Where points or rewards are earned for booking through our Platform, these may be redeemed only in accordance with the applicable rewards programme rules published by us from time to time. Points have no monetary value and cannot be exchanged for cash. Promotional Offers do not apply to Subscription Fees unless explicitly stated and cannot be combined with other discounts or offers unless otherwise specified. INFORMATION ON THE WEBSITE While we make every effort to ensure that the information on the Website is as up-to-date and accurate as possible, you acknowledge and agree that we do not (to the maximum extent permitted by law) guarantee that: the Website will be free from errors or defects (or both, as the case may be); the Website will be accessible at all times; messages sent through the Website will be delivered promptly, or delivered at all; information you receive or supply through the Website will be secure or confidential; and any information provided through the Website is accurate or true. We reserve the right to change any information or functionality on the Website by updating the Website at any time without notice, including product descriptions, prices and other Platform Content. Selara is not a medical diagnosis website and we do not provide diagnosis or treatment. We are a holistic health and wellbeing provider for education and information purposes only. Please seek the advice of your doctor or GP for medical advice, diagnosis and treatment. Any responses provided through our chatbot are generated based on general information and are not tailored to your individual circumstances. They do not constitute medical advice, diagnosis or treatment. Any reliance you place on such responses is strictly at your own risk. AI Recommendations and content NATURE OF AI GENERATED CONTENT: The Platform uses proprietary large language models (LLMs) and other forms of artificial intelligence (“AI”) to generate wellness-related recommendations, suggestions, search results, and informational content (collectively referred to as “AI Output”). The AI Output is provided solely for general informational and discovery purposes. It does not constitute, and is not intended to be, medical advice, psychological advice, diagnosis, treatment, or a substitute for professional consultation. Before acting on any AI Output or content provided by the Platform, you should consult a qualified medical or wellness professional, particularly where your health or well-being is concerned. Your use of AI-generated content is entirely at your own risk, and you are solely responsible for how you interpret and use any results or suggestions shown to you on the Platform. AI TRAINING, SOURCES, AND HUMAN OVERSIGHT: Our AI systems are trained on a combination of: publicly available data sources; licensed wellness and health-related content; and curated training material reviewed by qualified human experts in relevant fields (e.g. physiotherapy, fitness, meditation, nutrition.). Human oversight is implemented on an ongoing basis to improve model accuracy and ensure that outputs align with broad wellness standards. However, AI Output may not reflect up-to-date scientific consensus or tailored advice for individual circumstances. Due to the nature of machine learning, AI Output may sometimes include inaccuracies, outdated advice, or generalisations that are not suitable for your personal situation. NO GUARANTEE OF ACCURACY OR SUITABILITY: While we make reasonable efforts to improve and maintain the quality of AI Output, we do not guarantee the accuracy, completeness, relevance, safety, or usefulness of any information generated by the Platform. The AI does not have access to your personal medical history, physical condition, or specific wellness goals, and any recommendations generated are non-personalised and general in nature. The Platform does not guarantee that search results, recommendations, or suggestions will be error free, relevant to your condition or preferences, or lead to any particular outcome or benefit. THIRD PARTY CONTENT AND PROVIDER LISTINGS: Some content presented as part of AI Output may include details of third party Providers. These are offered purely as introductory suggestions, not endorsements or verified professional opinions. We do not independently verify the credentials, availability, or quality of services of any Provider appearing in search results or recommendations, and the inclusion of such content does not constitute an endorsement or guarantee of that Provider. LIMITATION OF LIABILITY FOR AI CONTENT: To the maximum extent permitted by law: We disclaim any liability for loss, damage, injury, or dissatisfaction arising from your reliance on or use of AI Output; You agree that you will not hold Selara liable for decisions or outcomes based on recommendations generated by the Platform; You accept that AI Output is inherently probabilistic and may change over time as models evolve or are updated. PRIVACY You agree to be bound by our Privacy Policy, which can be accessed here <link>. INTELLECTUAL PROPERTY We retain ownership of, and reserve all rights in, any Intellectual Property Rights owned or licenced by us for all materials (whether owned or licenced by us) developed, displayed and/or provided in connection with the Website, including without limitation, (i) text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software); (ii) AI-generated content, outputs, and recommendations produced by our proprietary models or systems; and (iii) any curated or editorial content provided by us or our wellness experts (“Platform Content”). You may access and view Platform Content for your personal, non-commercial use only. You may make a temporary electronic copy of all or part of the Platform Content for the sole purpose of viewing and using the Website. Unless expressly authorised by us in writing, you must not: reproduce, transmit, adapt, distribute, sell, modify or publish the Platform Content or AI Output; use the Platform Content for any commercial purpose or in connection with any product, service, or business; mine, scrape, or extract data, content, or metadata from the Platform using bots, scripts, or automated tool; create any derivative works based on Platform Content or attempt to replicate any part of the AI Outputs for redistribution or resale. disclaimers (Descriptions of Provider Services) We do our best to ensure that the descriptions and information shown on the Platform about Providers and their services are accurate and current. However, much of this content is either provided by the Provider or generated through AI using publicly available sources. The information is general in nature, and the specific content, format, or availability of a Provider’s services may change from time to time. While we make reasonable efforts to ensure that Provider information is accurate, we are not responsible for any minor differences between what is shown on the Platform and the actual service provided. (Third Party Providers) All wellness services, classes, consultations, and products discovered through the Platform are provided by independent third-party Providers. These Providers are not employed, controlled, or operated by us. When you book or engage with a Provider, you are entering into a direct contract with them, which may also be governed by their own terms and conditions. We are not a party to those terms and accept no responsibility for the quality, delivery, or outcome of the services provided. Although we may facilitate connections or provide tools to help you book or access a Provider, we do not guarantee the Provider's performance or accept liability for any issues that arise. (Complaints) If you experience any issues or disputes relating to a Provider’s services, you must address these directly with the Provider. We are not liable for any loss, damage, injury, dissatisfaction, or other consequences resulting from your use of their services. We do not offer dispute resolution or refunds on behalf of Providers, nor are we responsible for resolving disagreements between you and them. By using the Platform, you agree to hold Selara and its directors, shareholders, officers, employees and agents harmless from any claims or liabilities that arise in connection with your interaction with a Provider. (Photos and Media) Any images, videos, or other media shown on the Platform or on our social media accounts in connection with a Provider or their services are provided for promotional and illustrative purposes only. They may not represent the exact appearance, environment, staff, or results you will experience. These visuals are designed to give you a general idea of the type of service on offer, but should not be relied upon as exact representations. (Duration) Where a Provider's service involves a timed session, such as a class, consultation, or treatment, any duration indicated on the Platform is an estimate provided for guidance only. The actual length of the session may vary slightly depending on the Provider and circumstances on the day. We are not responsible for minor variations in start times, end times, or total duration. (Restrictions) Certain services offered by Providers may be subject to specific eligibility criteria such as minimum age, health conditions, physical ability, or other restrictions. These requirements are usually outlined on the Provider’s profile or within their terms. It is your responsibility to read and understand these before engaging the service. We accept no liability if you are unable to participate or are refused service by a Provider due to not meeting these criteria. THIRD PARTY CONTENT The Website may contain text, images, data and other content provided by a third party and displayed on the Website (Third Party Content). We accept no responsibility for Third Party Content and make no representation, warranty or guarantee about the quality, suitability, accuracy, reliability, currency or completeness of Third Party Content. LINKS TO OTHER WEBSITES The Website may contain links to other websites that are not our responsibility. We have no control over the content of any linked websites, and we are not responsible for that content. Inclusion of any linked website on the Website does not imply our approval or endorsement of the linked website. SECURITY We do not accept responsibility for loss or damage to computer systems, mobile phones or other electronic devices arising in connection with your use of the Website. You should take your own precautions to ensure that the process you employ to access the Website does not expose you to the risk of viruses, malicious computer code or other forms of interference. LIABILITY EXCLUSION of liability To the maximum extent permitted by applicable law, Selara excludes all liability to you for any loss, damage, costs or expenses of any kind (whether direct, indirect, incidental, consequential, special or punitive), however arising and whether in contract, tort (including negligence), breach of statutory duty, or otherwise, in connection with: your use of the Platform; your reliance on any content, recommendation or listing generated by the Platform (including AI-generated results); your communication or dealings with any Providers; any Provider services accessed, booked or purchased following a search on the Platform. WARRANTIES Selara provides the Services on an “as is” basis and without any warranties, representations, or conditions of any kind, whether express, implied or statutory, to the extent permitted by law. Subject to the other terms of this clause, Selara excludes all rights, representations, guarantees, conditions, warranties, undertakings, remedies or other terms in relation to the Services that are not expressly set out in these Terms to the maximum extent permitted by law. The Customer relies on the Services at its own risk. Selara is not responsible for, and disclaims all liability in relation to, the quality, accuracy, fitness for purpose, safety, legality or delivery of any goods or services offered by Providers. We do not endorse or verify any Provider, and are not a party to any contract or arrangement entered into between you and a Provider. exceptions Nothing in these Terms limits or excludes our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; breach of your statutory rights under applicable law in relation to the supply of digital content or digital service; or any other liability which cannot lawfully be excluded or limited. CAP ON LIABILITY Subject to clause 16.3, in all circumstances, Selara’s total aggregate liability to you in respect of any claim or series of connected claims arising out of or in connection with these Terms or your use of the Platform (whether in contract, tort, statute, or otherwise) shall be limited to the total Subscription Fees paid by you to Selara in the 3-month period immediately preceding the event giving rise to the claim. Indemnity You agree at all times to indemnify and hold harmless Selara and our directors, shareholders, experts, officers, employees, agents and contractors (Those Indemnified) from and against any loss (including reasonable legal costs) or liability incurred or suffered by any of Those Indemnified where such loss or liability was caused or contributed to by your or your officers’, employees’, agents’ or contractors’: breach of any clause of these Terms; misuse of the Website; or negligent, fraudulent or criminal act or omission. Consequential loss To the maximum extent permitted by law, under no circumstances will Selara be liable for any incidental, special or consequential loss or damages including damages for loss of data or security breach arising under or in connection with these Terms or any services provided by Selara (except to the extent this liability cannot be excluded under applicable law). GENERAL GOVERNING LAW AND JURISDICTION These Terms governed by the law of England and Wales. Each party irrevocably submits to the exclusive jurisdiction of the courts of England and courts of appeal from them in respect of any proceedings arising out of or in connection with these Terms. Each party irrevocably waives any objection to the venue of any legal process on the basis that the process has been brought in an inconvenient forum. WAIVER No party to these Terms may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver. SEVERANCE Any term of these Terms which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of this agreement is not limited or otherwise affected. JOINT AND SEVERAL LIABILITY An obligation or a liability assumed by, or a right conferred on, two or more persons binds or benefits them jointly and severally. ASSIGNMENT A party cannot assign, novate or otherwise transfer any of its rights or obligations under these Terms without the prior written consent of the other party. COSTS Except as otherwise provided in these Terms, each party must pay its own costs and expenses in connection with negotiating, preparing, executing and performing these Terms. ENTIRE AGREEMENT These Terms embodies the entire agreement between the parties and supersedes any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of this agreement THIRD PARTY RIGHTS These Terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement. INTERPRETATION (singular and plural) words in the singular includes the plural (and vice versa); (currency) a reference to £, or "GBP", is to the currency of the United Kingdom; (gender) words indicating a gender includes the corresponding words of any other gender; (defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning; (person) a reference to "person" or "you" includes an individual, the estate of an individual, a corporation, an authority, an association, consortium or joint venture (whether incorporated or unincorporated), a partnership, a trust and any other entity; (party) a reference to a party includes that party's executors, administrators, successors and permitted assigns, including persons taking by way of novation and, in the case of a trustee, includes any substituted or additional trustee; (these Terms/this agreement) a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure is a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure to or of these Terms, and a reference to these Terms includes all schedules, exhibits, attachments and annexures to it; (document) a reference to a document (including these Terms) is to that document as varied, novated, ratified or replaced from time to time; (headings) headings and words in bold type are for convenience only and do not affect interpretation; (includes) the word "includes" and similar words in any form is not a word of limitation; (adverse interpretation) no provision of these Terms will be interpreted adversely to a party because that party was responsible for the preparation of these Terms or that provision; and (in writing or written) includes communication by email. WEBSITE TERMS OF USE INTRODUCTION These terms and conditions (Terms) apply when you use this website, <insert website link> (Website). You agree to be bound by these Terms which form a binding contractual agreement between you and us, Selara Ltd, Company Number 16570392, having its registered office at 5th Floor 167-169 Great Portland Street, London, England, W1W 5PF (Company, we, our, or us) If you don’t agree to these Terms, you must refrain from using the Website. We may change these Terms at any time by updating this page of the Website, and your continued use of the Website following such an update will represent an agreement by you to be bound by the Terms as amended. ACCESS AND USE OF THE WEBSITE You must only use the Website in accordance with these Terms and any applicable laws, and must ensure that your employees, sub-contractors and any other agents, if any, who use or access the Website comply with the Terms and any applicable laws. YOUR OBLIGATIONS You must not: copy, mirror, reproduce, translate, adapt, vary, modify, sell, decipher or decompile any part or aspect of the Website without our express consent; use the Website for any purpose other than the purposes of browsing the Website, reading about the services we provide, subscribing to or accessing our services and using our artificial intelligence tools and chatbots; use, or attempt to use, the Website in a manner that is illegal or fraudulent or facilitates illegal or fraudulent activity; use, or attempt to use, the Website in a manner that may interfere with, disrupt or create undue burden on the Website or the servers or networks that host the Website; use the Website with the assistance of any automated scripting tool or software; act in a way that may diminish or adversely impact our reputation, including by linking to the Website on any other Website; and attempt to breach the security of the Website, or otherwise interfere with the normal functions of the Website, including by: gaining unauthorised access to Website accounts or data; scanning, probing or testing the Website for security vulnerabilities; overloading, flooding, mailbombing, crashing or submitting a virus to the Website; or instigate or participate in a denial-of-service attack against the Website. INFORMATION ON THE WEBSITE While we make every effort to ensure that the information on the Website is as up-to-date and accurate as possible, you acknowledge and agree that we do not (to the maximum extent permitted by law) guarantee that: the Website will be free from errors or defects; the Website will be accessible at all times; messages sent through the Website will be delivered promptly, or delivered at all; information you receive or supply through the Website will be secure or confidential; or any information provided through the Website is accurate or true. We reserve the right to change any information or functionality on the Website by updating the Website at any time without notice, including product descriptions, prices and other Website Content. INTELLECTUAL PROPERTY We retain ownership of the Website and all materials on the Website (including text, graphics, logos, design, icons, images, questionnaires, forms, meeting recordings, sound and video recordings, pricing, downloads and software) (Website Content) and reserves all rights in any intellectual property rights owned or licensed by it not expressly granted to you. You may make a temporary electronic copy of all or part of the Website for the sole purpose of viewing it. You must not otherwise reproduce, transmit, adapt, distribute, sell, modify or publish the Website or any Website Content without prior written consent from us or as permitted by law. LINKS TO OTHER WEBSITES The Website may contain links to other websites that are not our responsibility. We have no control over the content of the linked websites and we are not responsible for it. Inclusion of any linked website on the Website does not imply our approval or endorsement of the linked website. SECURITY We do not accept responsibility for loss or damage to computer systems, mobile phones or other electronic devices arising in connection with use of the Website. You should take your own precautions to ensure that the process that you employ for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference. REPORTING MISUSE If you become aware of misuse of the Website by any person, any errors in the material on the Website or any difficulty in accessing or using the Website, please contact us immediately using the contact details or form provided on our Website. PRIVACY You agree to be bound by our Privacy Policy, which can be found <here>. COOKIES By using this Website, you agree to our use of cookies as described in our Cookie Policy, which can be accessed <here>. Please review the Cookie Policy to understand how we use cookies and how you can manage your preferences. LIABILITY We make no warranties or representations about this Website or any of its content and will not be responsible to you or any third party for any direct or consequential loss suffered in connection with the use of this Website. To the maximum extent permitted by law, we exclude any liability that may arise due to your use of our Website and/or the information or materials contained on it. You agree to indemnify us for any loss or liability arising out of your use of this Website. Nothing in these Terms shall exclude or limit a party’s liability for fraud or intentional unlawful conduct by a party, or death or personal injury resulting from a party’s negligence. GENERAL GOVERNING LAW AND JURISDICTION This agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this agreement or its subject matter or formation. THIRD PARTY RIGHTS This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement. WAIVER No party to this agreement may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver. SEVERANCE Any term of this agreement which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of this agreement is not limited or otherwise affected. JOINT AND SEVERAL LIABILITY An obligation or a liability assumed by, or a right conferred on, two or more persons binds or benefits them jointly and severally. ASSIGNMENT A party cannot assign, novate or otherwise transfer any of its rights or obligations under this agreement without the prior written consent of the other party. ENTIRE AGREEMENT This agreement embodies the entire agreement between the parties and supersedes any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of this agreement. INTERPRETATION (singular and plural) words in the singular includes the plural (and vice versa); (gender) words indicating a gender includes the corresponding words of any other gender; (defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning; (person) a reference to “person” or “you” includes an individual, the estate of an individual, a corporation, an authority, an association, consortium or joint venture (whether incorporated or unincorporated), a partnership, a trust and any other entity; (party) a reference to a party includes that party’s executors, administrators, successors and permitted assigns, including persons taking by way of novation and, in the case of a trustee, includes any substituted or additional trustee; (this agreement/these terms) a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure is a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure to or of these Terms (this agreement), and a reference to this agreement includes all schedules, exhibits, attachments and annexures to it; (document) a reference to a document (including these Terms) is to that document as varied, novated, ratified or replaced from time to time; (headings) headings and words in bold type are for convenience only and do not affect interpretation; (includes) the word “includes” and similar words in any form is not a word of limitation; (adverse interpretation) no provision of this agreement will be interpreted adversely to a party because that party was responsible for the preparation of this agreement or that provision; (in writing or written) includes communication via email or via the Contact Us page on the Website; and (currency) a reference to £, or “Pounds Sterling”, is to GBP currency, unless otherwise agreed in writing.